What is the Brevitas Chat Feature?
The Brevitas Chat feature is a built-in messaging tool on the Brevitas platform that enables real estate professionals to communicate seamlessly. Instead of relying on external emails or phone calls, Brevitas Chat lets buyers, sellers, and brokers connect in real-time within the platform. This means all conversations about your commercial real estate deals stay organized in one place for easy reference.
With Brevitas Chat, you can:
- Communicate instantly: Send and receive messages in real-time to get quick answers and updates.
- Respond to inquiries: Quickly reply to questions about your listings or reach out to listing owners, improving response times and client engagement.
- Share documents: Attach and exchange important files (like brochures, NDAs, or financials) directly in chat, so all deal information is in one thread.
- Stay organized: Keep all your conversations and contacts in one secure location, making it easy to track discussions for each property or connection.
Overall, the chat feature enhances collaboration by bringing messaging, networking, and document sharing under the Brevitas umbrella. It’s designed to streamline your deal-making process and help you build relationships with ease.
Accessing the Chat Feature
Getting started with Brevitas Chat is simple. Just follow these steps to access your messages:
- Log in to Brevitas: Sign in to your Brevitas account using your credentials.
- Navigate to the chat icon: Once logged in, look for the chat or messaging icon on the dashboard or top navigation bar (it often looks like a speech bubble or "Messages" link).
- Open your inbox: Click the chat icon to open your messaging inbox. Here you’ll see any existing conversations listed by contact or deal.
After clicking the chat icon, the screen will display the chat interface. On the left, you might see a list of conversations or contacts, and on the right, the selected conversation thread. If you’re new to Brevitas or haven’t used chat yet, your inbox may be empty – but not for long! You’re now ready to start a conversation.
Starting a New Conversation
Messaging a Listing’s Contact
Brevitas Chat is integrated throughout the platform, so you can start a conversation wherever you see an opportunity to connect. One common way to use chat is by messaging the contact person for a property listing:
- On a listing page: When viewing a property listing, look for a “Contact Seller” or “Message Broker” button. Clicking this will open a chat window where you can write your message to the listing agent or owner.
- Introduce yourself: In your first message, briefly introduce yourself and mention the listing you’re interested in. For example, “Hello, I’m interested in the office space at 123 Main St. Could you provide more details?”
- Send the message: Once your message is written, hit send. The recipient will get a notification through Brevitas that they have a new chat message.
Starting a chat via a listing ensures that your message is directly tied to that property, making it clear what you’re inquiring about. This is a great way to quickly get more information or set up a call or tour.
Reaching Out to Other Professionals
You can also use Brevitas Chat to network beyond specific listings. If you meet potential partners or clients on the platform, you can start a direct conversation with them:
- Find a member: Use the Brevitas search or networking features to find the profile of a broker, investor, or member you want to connect with.
- Click “Message” on their profile: On their profile page, click the “Message” button. This opens a new chat thread with that person, where you can type and send a greeting or introduction.
- Follow up: After the initial hello, continue the conversation by asking questions or sharing information relevant to your connection (e.g., “I saw your portfolio and noticed you focus on retail properties. I have a question about…”).
By reaching out directly, you’re using Brevitas as a networking tool, not just a listings platform. Building these connections can lead to off-market deals, partnerships, or future opportunities.
Navigating the Chat Interface
The chat interface on Brevitas is designed for simplicity and productivity. Here are some key elements and tips to help you navigate:
- Conversation list: On the left side, you’ll see all your active chats. Each entry typically shows the contact’s name (or listing title) and a preview of the latest message. Click any conversation to view the full chat on the right.
- Chat window: The right side displays the full conversation history with the selected contact. Messages are shown in chronological order, with timestamps to track when each message was sent.
- Message input box: At the bottom of the chat window, you have a text box to type your message. You can usually press Enter or click the send icon to send your message.
- Attachment option: Look for a paperclip or “attach” icon near the message input. Clicking this lets you upload documents or images (like property flyers, contracts, or photos) directly into the chat.
- Notifications: Brevitas will notify you (via email or on-site alerts) when you receive a new message. Make sure your notification settings are enabled so you never miss an important chat.
Take a moment to familiarize yourself with these interface elements. The design is similar to many modern messaging apps, making it intuitive. Once you know your way around, you can manage multiple conversations at once and keep track of various deal discussions efficiently.
Best Practices for Effective Communication
Using Brevitas Chat effectively can help you close deals faster and build professional relationships. Keep these best practices in mind:
- Be prompt: Respond to new messages in a timely manner. Quick replies show professionalism and keep the momentum going on potential deals.
- Stay professional: Keep your language clear, courteous, and professional. Remember that Brevitas Chat is a business communication tool – first impressions matter.
- Use clear subject references: If you have multiple chats going, mention the property or topic in your message (e.g., “Regarding the 123 Main St. listing, here are the financials you requested…”). This helps avoid confusion.
- Leverage attachments: Don’t hesitate to share relevant documents through chat. For instance, you can send a PDF of a property brochure or a signed LOI directly in the conversation for convenience.
- Keep it organized: If a conversation leads to a deal in progress, continue using that chat thread so all updates (questions, answers, documents) remain in one continuous history for easy reference.
By following these tips, you ensure that your use of the chat feature remains efficient and effective. Good communication can often be the difference in closing a deal or making a lasting connection.
Ready to Leverage Brevitas Chat?
The Brevitas Chat feature empowers you to engage with other real estate professionals without leaving the platform. Whether you’re negotiating a deal, asking for more information, or simply introducing yourself to a new contact, the chat makes the process faster and more organized. Embrace this feature to streamline your communications and enhance your networking on Brevitas.
